Privacy Policy

MAIDANMANU GENERAL ENTERPRISE (“we”, “us”, “our”) operates the MAIDANMANUDATAPRO mobile application and the website maidanmanudatapro.com, through which customers buy data bundles, airtime, electricity tokens, cable TV subscriptions and identity services (NIN and BVN). This policy explains what personal data we collect, why we collect it, how we protect it, and the rights you have over it.

By creating an account or using our services you agree to this policy. If you do not agree, please do not use the app or website.

Account information — your full name, email address, phone number and the password you set. This is required to create and secure your account.

Transaction information — the services you purchase, the recipient phone number, meter number or smartcard number you enter, amounts, wallet balance, bonuses, referral activity and transaction references. This is required to deliver your order and to show your transaction history and receipts.

Wallet funding information — bank transfer references and the details of the dedicated virtual account issued to you by our licensed payment partner. We do not collect or store your card number, card PIN, bank password or one-time passwords.

Identity service information — where you request a NIN slip, NIN phone verification, NIN modification or BVN service, you supply the NIN or BVN and related details. These are used solely to fulfil that specific request through the licensed verification provider.

Device information — a device identifier, app version and push notification token. The device identifier is used to enforce the rule of one welcome bonus per device and to prevent fraud and duplicate accounts. The push token is used only to send you transaction and service notifications.

Technical information — IP address, basic log data and error reports used for security and to fix faults.

Your fingerprint or face data never leaves your phone and is never transmitted to or stored on our servers. Biometric unlock is handled entirely by your device’s own Android or iOS security system; the app only receives a yes-or-no result.

Your app lock PIN and, where you enable fingerprint purchases, your transaction PIN are stored in the encrypted secure storage of your device. You can disable biometric unlock or biometric purchases at any time from the Security screen in the app.

We use your information only to:

• create, secure and operate your account;
• process purchases, fund your wallet and issue refunds where a purchase fails;
• generate transaction receipts and history;
• apply welcome bonuses, cashback and referral rewards and prevent abuse of those rewards;
• send you service notifications about your transactions and important announcements;
• respond to your support requests;
• detect, investigate and prevent fraud; and
• comply with applicable Nigerian law.

We do not sell your personal data, and we do not use your data for advertising profiling.

We share only the minimum information needed with the service partners who fulfil your orders: telecom and VTU providers (to deliver data and airtime), electricity distribution and cable TV providers, our licensed payment partner (for wallet funding and dedicated virtual accounts), our licensed identity verification provider (for NIN and BVN services), and our hosting, database and push notification infrastructure providers.

We may also disclose information where we are required to do so by law, a court order or a lawful request from a competent Nigerian authority.

All traffic between the app, the website and our servers is encrypted using HTTPS/TLS. Passwords are stored as one-way hashes and are never visible to us. Access to customer records is restricted to authorised staff, wallet balances are protected by database-level safeguards, and every transaction is logged.

No system is completely immune from risk. Please keep your password, transaction PIN and one-time codes private, and contact us immediately if you suspect unauthorised access to your account.

We keep your account and transaction records for as long as your account is active and thereafter for as long as we are required to retain financial records under Nigerian law. When you delete your account, personal identifiers are removed or anonymised, while the minimum financial records required by law are retained in anonymised form.

You may access or correct your personal details at any time from the Profile screen in the app. You may also request a copy of your data, or ask us to delete your account and personal data.

To delete your account: send an email to support@maidanmanudatapro.com from the email address registered on your account, with the subject line “Delete my account”, or message us on WhatsApp at +234 915 824 7497. We will verify your identity and complete the deletion within 30 days.

Deleting your account removes your name, email address, phone number, device identifier, push token and saved beneficiaries. Any remaining wallet balance should be withdrawn before you request deletion; unused bonus and cashback balances are not withdrawable and are forfeited on deletion.

Our services are intended for persons aged 18 and above. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will delete it.

We may update this policy from time to time. The revised policy will be posted on this page with a new “Last updated” date, and significant changes will be announced inside the app.

MAIDANMANU GENERAL ENTERPRISE (MAIDANMANUDATAPRO)
Email: support@maidanmanudatapro.com
WhatsApp: +234 915 824 7497
Telegram: @Maidanmanudatapro (https://t.me/Maidanmanudatapro)
Website: https://maidanmanudatapro.com
Nigeria